1. Crew App
  2. Troubleshooting

I want to delete my Liveforce account.

How to delete your ACTIVE crew account and remove personal data

If you wish to permanently close your crew account and remove all your personal data from the platform you can do so by following these steps:

1. From the main navigation menu select PROFILE:

1.profile-page

2. Expand the ACCOUNT DETAILS section and then click YOUR LIVEFORCE INFO:

2.liveforce-info

3. Click the DELETE ACCOUNT button:

3.delete-account-button

4. Type "DELETE ME" in the box provide and then click CONFIRM ACCOUNT DELETION button:

Important! A warning will appear if you have unpaid items outstanding with an agency (as shown below). If this is the case then we recommend that you contact the agency first before you delete.

4.confirm-account-deletion

5. A confirmation page will appear to confirm the action has been successfully completed:

5.account-deleted-page

WARNING! Deleting your account removes all your personal data and your account will be permanently closed. THIS ACTION CANNOT BE UNDONE.