---
title: Troubleshooting | Crew App
description: Common questions and answers while using the Crew App.
---

[Skip to content](https://help.liveforce.co/en/crew/troubleshooting#main-content)

[![Liveforce](https://help.liveforce.co/hs-fs/hubfs/Liveforce-logo.png?width=122&height=24&name=Liveforce-logo.png)](https://liveforce.co/)

Open main navigation

Close main navigation

- [Log In](https://app.liveforce.co/)

[Log In](https://app.liveforce.co/)

 Crew App Knowledge Base

- There are no suggestions because the search field is empty.

1. [Crew App](https://help.liveforce.co/en/crew)
2. [Troubleshooting](https://help.liveforce.co/en/crew/troubleshooting)

# Troubleshooting

 Common questions and answers while using the Crew App.

- [How do I un-suspend myself?](https://help.liveforce.co/en/crew/how-do-i-un-suspend-myself)
- [I received an email or message for screening or an appointment but I am unable to book.](https://help.liveforce.co/en/crew/i-received-an-email-or-message-for-screening-or-an-appointment-but-i-am-unable-to-book)
- [How do I register, join or sign up for Liveforce?](https://help.liveforce.co/en/crew/how-do-i-register-join-or-sign-up-for-liveforce)
- [How do I download the Liveforce App?](https://help.liveforce.co/en/crew/how-do-i-download-the-liveforce-app)
- [Email address confirmation](https://help.liveforce.co/en/crew/email-address-verification)
- [I want to change my home address](https://help.liveforce.co/en/crew/i-want-to-change-my-home-address)
- [I can't login / forgot password](https://help.liveforce.co/en/crew/i-cant-login)
- [I want to delete my Liveforce account.](https://help.liveforce.co/en/crew/i-want-to-delete-my-liveforce-account)
- [I want to merge two different Liveforce accounts](https://help.liveforce.co/en/crew/i-want-to-merge-two-different-liveforce-accounts)
- [Where is my Liveforce ID Number or Crew Unique ID](https://help.liveforce.co/en/crew/what-is-my-liveforce-id-number-or-crew-unique-id)
- [Change my profile photo.](https://help.liveforce.co/en/crew/change-my-profile-photo-1)
- [I want to register with more agencies.](https://help.liveforce.co/en/crew/i-want-to-register-with-more-agencies)
- [I want to delete an agency account.](https://help.liveforce.co/en/crew/i-want-to-delete-an-agency-account)
- [I can't see any jobs.](https://help.liveforce.co/en/crew/i-cant-see-any-jobs)
- [How do I submit expenses?](https://help.liveforce.co/en/crew/how-do-i-submit-expenses)
- [Job Board not showing any Jobs](https://help.liveforce.co/en/crew/job-board-not-showing-any-jobs)
- [When do I get paid?](https://help.liveforce.co/en/crew/when-do-i-get-paid)
- [I have been sent a link but it's not opening.](https://help.liveforce.co/en/crew/i-have-been-sent-a-link-but-its-not-opening)
- [I cannot complete my agency profile.](https://help.liveforce.co/en/crew/i-cannot-complete-my-agency-profile)

See less ▼

- [FAQs](https://help.liveforce.co/en/crew/faqs)
- [Getting started](https://help.liveforce.co/en/crew/getting-started#main-content)

    - [Step by Step Guide](https://help.liveforce.co/en/crew/getting-started#step-by-step-guide)
- [Guides](https://help.liveforce.co/en/crew/guides#main-content)

    - [Notifications](https://help.liveforce.co/en/crew/guides#notifications)
    - [Earnings](https://help.liveforce.co/en/crew/guides#earnings)
    - [Timesheets and Expenses](https://help.liveforce.co/en/crew/guides#timesheets-and-expenses)
    - [Invoicing](https://help.liveforce.co/en/crew/guides#invoicing)
    - [Profile](https://help.liveforce.co/en/crew/guides#profile)
    - [Job Board](https://help.liveforce.co/en/crew/guides#job-board)
    - [My Calendar](https://help.liveforce.co/en/crew/guides#my-calendar)
    - [Account Security and Data Management](https://help.liveforce.co/en/crew/guides#account-security-and-data-management)
- [Integrations](https://help.liveforce.co/en/crew/integrations#main-content)

    - [Cal Sync](https://help.liveforce.co/en/crew/integrations#cal-sync)
- [Troubleshooting](https://help.liveforce.co/en/crew/troubleshooting)

[![Liveforce](https://help.liveforce.co/hs-fs/hubfs/Liveforce-logo.png?width=122&height=24&name=Liveforce-logo.png "Liveforce")](https://liveforce.co)

Crew App | Knowledge Base

<https://www.youtube.com/@Liveforce> <https://www.linkedin.com/company/liveforce> <https://www.instagram.com/liveforceapp/> <https://www.facebook.com/Liveforce/>