--- title: System Notifications and Emails description: Liveforce will send information to Crew automatically via email and/or push notification. --- [Skip to content](https://help.liveforce.co/en/admin/system-notifications-and-emails#main-content) [![Liveforce](https://help.liveforce.co/hs-fs/hubfs/Liveforce-logo.png?width=122&height=24&name=Liveforce-logo.png)](https://liveforce.co/) Open main navigation Close main navigation - [Log In](https://admin.liveforce.co/) [Log In](https://admin.liveforce.co/) Admin Knowledge Base - There are no suggestions because the search field is empty. 1. [Admin App](https://help.liveforce.co/en/admin?hsLang=en) 2. [Communications](https://help.liveforce.co/en/admin/communications?hsLang=en) February 25, 2025 # System Notifications and Emails ## Liveforce will send information to Crew automatically via email and/or push notification. This article will use a generic email format, however, when sent to your Crew they will have your company name and branding as set up in [Registration Page Customisation](https://adminhelp.liveforce.co/en/articles/27778-application-customisation?hsLang=en). ### "Applying To Join" Comms Crew can apply or be invited to join your company. These are all the different emails they will receive during the application/joining process. #### Crew Invitation Crew must click the button to complete registration and connect their account to your company. ![1.registration](https://help.liveforce.co/hs-fs/hubfs/1.registration.png?width=688&height=636&name=1.registration.png) *Email invitation* #### Crew Application - Submitted Crew have completed their applicant and submitted for the company to review. ![2.submitted-application](https://help.liveforce.co/hs-fs/hubfs/2.submitted-application.png?width=688&height=567&name=2.submitted-application.png) *Application submitted* #### Crew Application - Accepted Sent to Crew once their application has been accepted. ![3.accepted](https://help.liveforce.co/hs-fs/hubfs/3.accepted.png?width=688&height=594&name=3.accepted.png) *Approved* #### Crew Application - Declined Crew has been declined by admin to join. ![4.declined](https://help.liveforce.co/hs-fs/hubfs/4.declined.png?width=688&height=485&name=4.declined.png) *Declined* #### Crew Application - Added to Waiting List Sent to Crew who are moved to [waiting list](https://adminhelp.liveforce.co/en/articles/26221-how-to-add-crew-to-a-waiting-list?hsLang=en) status. ![5.waiting-list](https://help.liveforce.co/hs-fs/hubfs/5.waiting-list.png?width=688&height=556&name=5.waiting-list.png) *Waiting list* ### "Job-Related" Comms Crew will receive various emails and push notifications regarding important job information.  #### Job Promoted Admin has promoted a job out to their Workforce. Crew click on VIEW JOB DETAILS to get all the job information, from there they can apply to the role.  ![6.promoted-job](https://help.liveforce.co/hs-fs/hubfs/6.promoted-job.png?width=688&height=627&name=6.promoted-job.png) *Promoted Job* *Notification \[\*\*New Message from {Company Name} We are looking for Crew to work on X role. View Job\]* #### Crew Role Application Accepted Email received by Crew when their application for a role has been accepted.   ![7.accepted-application](https://help.liveforce.co/hs-fs/hubfs/7.accepted-application.png?width=688&height=884&name=7.accepted-application.png) *Approved  Job application*  If the Crew had applied for or been invited to other roles that clashed with this booked role, details will be listed at the bottom. *Notification \[Your application for a job has been approved: X role - X Job. View Job\]* #### Directly Booked to a Role Admin can book Crew directly without them needing to apply or accept the role. ![8.directly-booked](https://help.liveforce.co/hs-fs/hubfs/8.directly-booked.png?width=688&height=694&name=8.directly-booked.png) *Directly booked* *Notification \[You have been booked to a job: X role, X job View Job\]* #### Removed Booking/Cancelling Crew Notifies Crew they have been cancelled and directs them back to the job board to find more work.  ![9.cancelled](https://help.liveforce.co/hs-fs/hubfs/9.cancelled.png?width=688&height=654&name=9.cancelled.png) *Cancelled* *Notification \[Your work as X role at X job has been cancelled by admin View Job\]* #### Invited to a Job Crew will be automatically booked when they accept the role by clicking the button. ![10.invited](https://help.liveforce.co/hs-fs/hubfs/10.invited.png?width=688&height=606&name=10.invited.png) *Invited* *Notification \[You have been invited to job: X role at X job. View Job\]* #### Switching Crew to a Different Role Admin has the ability to [switch roles](https://adminhelp.liveforce.co/en/articles/28516-crew-role-switching?hsLang=en) for Crew. This email lets Crew know the details of the previous job and a link to the new job details. ![11.switching](https://help.liveforce.co/hs-fs/hubfs/11.switching.png?width=688&height=818&name=11.switching.png) *Switching Roles* ![12.unsuccesful](https://help.liveforce.co/hs-fs/hubfs/12.unsuccesful.png?width=688&height=656&name=12.unsuccesful.png) *Unsuccessful* *Notification \[Your application to X role at X job has been declined. View Job\]* #### Job Full (moved to reserve list) This lets Crew know they have been unsuccessful with their application to a role but have been put on a reserve list should an opportunity open up.  ![13.reserve-list](https://help.liveforce.co/hs-fs/hubfs/13.reserve-list.png?width=688&height=654&name=13.reserve-list.png) *Reserve list* Crew can get the reserved job details and view the job board to look for more work from these links. #### Suspend Crew This lets Crew know that they have been suspended. The textual content can be edited in the suspend form when Admin suspend the Crew. ![14.suspended](https://help.liveforce.co/hs-fs/hubfs/14.suspended.jpg?width=688&height=570&name=14.suspended.jpg) *Suspended* - [Training Academy](https://help.liveforce.co/en/admin/training-academy?hsLang=en) - [The Basics](https://help.liveforce.co/en/admin/the-basics?hsLang=en) - [Boards](https://help.liveforce.co/en/admin/boards?hsLang=en#main-content) - [Timezones](https://help.liveforce.co/en/admin/boards?hsLang=en#timezones) - [Job Scheduling](https://help.liveforce.co/en/admin/job-scheduling?hsLang=en#main-content) - [Multiple Day Jobs](https://help.liveforce.co/en/admin/job-scheduling?hsLang=en#multiple-day-jobs) - [Basics](https://help.liveforce.co/en/admin/job-scheduling?hsLang=en#basics) - [Managing](https://help.liveforce.co/en/admin/job-scheduling?hsLang=en#managing) - [Job Fulfilment](https://help.liveforce.co/en/admin/job-fulfilment?hsLang=en#main-content) - [Methods](https://help.liveforce.co/en/admin/job-fulfilment?hsLang=en#methods) - [Multi Day Jobs (1)](https://help.liveforce.co/en/admin/job-fulfilment?hsLang=en#multi-day-jobs-1) - [Portfolio Sharing](https://help.liveforce.co/en/admin/job-fulfilment?hsLang=en#portfolio-sharing) - [Basics](https://help.liveforce.co/en/admin/job-fulfilment?hsLang=en#basics) - [Workforce Management](https://help.liveforce.co/en/admin/workforce-management?hsLang=en#main-content) - [Managing](https://help.liveforce.co/en/admin/workforce-management?hsLang=en#managing) - [Profiles](https://help.liveforce.co/en/admin/workforce-management?hsLang=en#profiles) - [Tags](https://help.liveforce.co/en/admin/workforce-management?hsLang=en#tags) - [Status Page](https://help.liveforce.co/en/admin/status-page?hsLang=en) - [Communications](https://help.liveforce.co/en/admin/communications?hsLang=en) - [Tables](https://help.liveforce.co/en/admin/tables?hsLang=en) - [Platform Set Up](https://help.liveforce.co/en/admin/platform-set-up?hsLang=en#main-content) - [General](https://help.liveforce.co/en/admin/platform-set-up?hsLang=en#general) - [Workforce Configuration](https://help.liveforce.co/en/admin/platform-set-up?hsLang=en#workforce-configuration) - [Profiles](https://help.liveforce.co/en/admin/profiles?hsLang=en#main-content) - [Settings](https://help.liveforce.co/en/admin/profiles?hsLang=en#settings) - [Reports](https://help.liveforce.co/en/admin/profiles?hsLang=en#reports) - [Data](https://help.liveforce.co/en/admin/profiles?hsLang=en#data) - [Timesheets and Payments](https://help.liveforce.co/en/admin/timesheets-and-payments?hsLang=en) - [Invoicing](https://help.liveforce.co/en/admin/invoicing?hsLang=en#main-content) - [Payment Reports](https://help.liveforce.co/en/admin/invoicing?hsLang=en#payment-reports) - [Getting Started](https://help.liveforce.co/en/admin/invoicing?hsLang=en#getting-started) - [Approval Process](https://help.liveforce.co/en/admin/invoicing?hsLang=en#approval-process) - [Invoicing Section](https://help.liveforce.co/en/admin/invoicing?hsLang=en#invoicing-section) - [Invoicing Submission Types](https://help.liveforce.co/en/admin/invoicing?hsLang=en#invoicing-submission-types) - [Contact Support](https://help.liveforce.co/en/admin/contact-support?hsLang=en) - [FAQs](https://help.liveforce.co/en/admin/faqs?hsLang=en) [![Liveforce logo](https://help.liveforce.co/hs-fs/hubfs/Liveforce-logo.png?width=122&height=24&name=Liveforce-logo.png "Liveforce logo")](https://liveforce.co/) Admin App | Knowledge Base