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Suspend Crew

How to suspend Crew

Admin selects the Crew by clicking these boxes.

1.select-crew

Admin selects the Crew.

Navigate to the sub-menu and click on STATUS and then EDIT.

2.sub-menu

Navigating to the sub-menu

Admin uses the scroll bar to navigate to SUSPENDED

Select SUSPENDED status.

3.select-suspended

Navigating to the sub-menu

Admin uses the scroll bar to navigate to SUSPENDED

Select SUSPENDED status.

4.suspension-message

Editing message

In this scenario Admin has decided not to send the message to Crew so they untick this box.

5.no-email

No email notification selected

Admin clicks the SUBMIT button and a warning dialogue box appears asking Admin if they are sure they want to suspend the selected Crew.

6.warning

Warning dialogue box

If one or more of the Crew had future confirmed Roles then a second message appears informing that these Crew will be removed from these future Roles

If Admin clicks PROCEED then Crew will be removed from any confirmed future Roles and any Chats that they are in. Crew will automatically receive notifications about Role cancellations.

7.future-jobs-warning

Warning appears if Crew have future Jobs

In this case none of the Crew have future Jobs and the Admin clicks YES.

8.confirming-suspension

Confirming suspension

When Admin checks their Workforce page they can now see that the three Crew have been suspended and if they click on the Crew they can see the suspended message.

9.crew-profile

Suspended message on Crew profile

Crew when checking their app will find their agency account suspended with a notice saying they cannot apply or be invited to Jobs.

10.crew-app

In Crew app

Un-Suspend Crew

If Admin later decides that they want to un-suspend the Crew then they will select the Crew, click on the Status in the sub-menu and change their Status.

11.unsuspend

Unsuspending Crew