Role Promotion
Admins can manually Promote Roles to Crew via push notifications, email or SMS. Crew that receive the notification can then Apply to that Role.
It’s important to note that the Job needs to have been published for the Promote button to appear.
Publishing a Job
To get started, click on the Role that you want to Promote.
Click on the Role
Promote Tab
Select the Promote option from the pop in menu.
The Promote tab
And then click NOTIFY WORKFORCE ABOUT THIS ROLE button.
Notify Workforce button
Filters
Turn filters on and off to target who the promotion should reach.
Filters
For example, turn on “Only send to people who have this Role Type selected?” if you only want to send the notification to Crew that have that Role Type selected on their Profile.
Turn filter on
Distance
You can also include Crew whose home address is within a certain distance of the Job location.
Distance from Job
The number of Crew that the promotion will be sent to is shown at the bottom and will update as you adjust any filters.
Number of targeted Crew
Channels
Next, select which channel to send the promotion on. The options are Push, Email or SMS.
Number of message channels
Message copy can be edited if required for all channel types.
Message copy
Merge Tags
Merge tags within the message are used to automatically pull through data about the Role. This data is not visible in the preview. For example ‘job link’ will be replaced with a link to the Role.
Merge tags
Push Notifications
When using Push notifications, Crew receive a push notification on their phone if they have the Crew App installed. The notification will appear under system notifications.
System notification
Clicking the link in the notification takes them directly to the Role so they apply.
Job link
Job details
When using email, the Admin can add a Reply to address, a subject header, and attachments, if required.
Admins can also send themselves a preview of the email before sending out to Crew.
Preview
Click SEND to trigger the email promotion.
Click SEND
Crew will receive the email and can click on the link in the email to view the Job details and apply to the Role.
Clicking on the Job link
SMS Messaging
When using SMS, Admin will see a warning message that the company will be billed for sending a message via this method.
SMS warning message
Click SEND to trigger the SMS promotion.
Sending SMS
Crew will receive an SMS and can click on the link in the SMS to view the Job details and apply to the Role.
Crew receive SMS
Promote Roles that are not on the Job Board
A Role can be Promoted even if it is not visible on the Job Board.
Job not on Job Board
Role not visible
This allows agencies to send Promotions to a targeted Crew list first and only put it on the Job Board as a second step if required.
Displaying Job on Job Board
Job on Job Board