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Controlling Profile Data Collection

Decide which data you want to collect from Crew at the application and post-approval stages.

 

Admins can control the visibility and requirement of certain pieces of profile data at the application stage and post-approval stages.

This is particularly useful when agencies do not want to gather certain personal data about applicants. For example, payment information is only relevant for approved Crew and is not something an applicant may be willing to share.
payment-data

Payment data

To manage this, navigate to the Profiles page and select a profile.

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Navigating to the Profiles page

Statuses

Please note that the Profile status of the applicants affected in the application stage are Applicant, Declined, In progress and Waiting list.

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Applicant statuses

Profile statuses affected by the post-approved stage are Active, approved, invited, suspended and paused.

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Post-approved statuses

Scenario

Admin decides the agency does not need applicants uniform sizes at the Application stage but will require the sizes once the applicant is approved. 

Actions

Admin unticks all these boxes in the applicants stage column and ticks the boxes in the Post-approved column. Then publishes the changes.

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Uniform Sizes section

When Crew are completing their profile at the application stage. The uniform section is not visible.

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No Uniform Sizes section in the applicants profile data

The section is also not visible in the Crew applicant profile on the Workforce page.
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Profile on Workforce page

Once Admin has approved the Crews application, the post-approved data selected by Admin becomes visible and required as necessary. In this case the uniform section appears in the Crew profile in the Workforce page and the Crew app.

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Section available in both apps

The Crew will need to complete the uniform section before they can apply for jobs.

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Complete profile warning

Once completed Crew can start to apply for jobs. The Crews profile shows as complete in the Workforce page.

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Job apply button active and Crew profile complete on Workforce page

Basic Information Visibility and Requirement

Admins can control the visibility and requirement of profile data in the Basic Information section, at the application and post-approved stages.

All fields that are not greyed out can be selected or unselected, at the Admins discretion.

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Basic Information section

Scenario

Admin chooses to only ask for the non-editable data name and email address at the application stage. The Admin decides to collect phone number, avatar, address and date of birth at the post-approved stage. No gender data is to be collected at any of these two stages.

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Application stage  data selection

When a person applies via the agency application form and  completes the fields in the Liveforce registration form, notice that there is no phone number field.

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No phone number requested

The Crew click the next button, there is no phone number, avatar,  address, date of birth, or gender to complete at this applicant stage within the Basic information section.

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Name and email only in Account Details

The Crew submits their application and their status changes to pending approval.

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Pending status

Admin opens up the applicant's profile in the Workforce page. There is no phone number, avatar etc in the Crews profile data as the Crew are still at the application stage.

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Workforce page

Once Admin approves the application then Crew need to complete the post-approved basic information that Admin selected in the profile data page before they can start applying for jobs.

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Post-approved data

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Your Details - Post-approved data

The post-approved data is added to the Crew profile in the Workforce page and highlighted in red if incomplete.

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Profile data incomplete