---
title: Confirming Attendance
description: This process is managed from the Status Page and allows Admins to see if Crew have confirmed that they are attending
---

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March 12, 2025

# Confirming Attendance

## This process is managed from the Status Page and allows Admins to see if Crew have confirmed that they are attending

<iframe src="https://player.vimeo.com/video/1065164314?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Confirm Attendance Process"></iframe>

### Confirming Attendance

- The Confirm Attendance process sends a reminder to Crew about an upcoming Job they are Booked on
- Crew can then confirm that they are attending giving added confidence to Admins that booked Crew will turn up
- This process is managed from the Status Page and allows Admins to see if Crew have confirmed that they are attending

![1.attendance-status column](https://help.liveforce.co/hs-fs/hubfs/1.attendance-status%20column.png?width=688&height=444&name=1.attendance-status%20column.png)

*ATTENDING status column*

#### App Settings

- The Confirm Attendance feature can be customised by going to SETTINGS\>APP SETTINGS\>SETTINGS
- This feature can be turned off if necessary
- Admin can also customise how many hours before the start of the Job Crew will be sent a notification (18 hours by default)

![2.app-settings](https://help.liveforce.co/hs-fs/hubfs/2.app-settings.png?width=688&height=677&name=2.app-settings.png)

*App Settings 'Confirm Attendance' feature*

#### Push Notification

- 18 hours before a Job starts Crew that are Booked on the Role are sent a push notification
- In the Crew App, the Job is highlighted in blue with a button that says CONFIRM ATTENDANCE
- Crew click this button to confirm that they are attending the Job

![3.mobile-notifications](https://help.liveforce.co/hs-fs/hubfs/3.mobile-notifications.png?width=250&height=526&name=3.mobile-notifications.png)![3a.button](https://help.liveforce.co/hs-fs/hubfs/3a.button.png?width=251&height=527&name=3a.button.png)

*Push notification sent prior to Job start time and CONFIRM ATTENDANCE button in Crew App*

- The Crew will see a success message in the Crew App and the Status on the Job will update to CONFIRMED
- Crew can confirm their attendance right up until the Check-In time starts (if this feature is enabled)

![4.status-updates](https://help.liveforce.co/hs-fs/hubfs/4.status-updates.png?width=688&height=380&name=4.status-updates.png)

*Status updates to ATTENDING*

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