Workforce Page
Navigate to the Workforce page.
Navigating to the Workforce page
Select the Crew you wish to change the status of.
Select the Crew
Selected Crew are highlighted.
Highlighted Crew
It is possible to make the bulk status change even if the Crew have different statuses.
Different statuses
Click STATUS in the menu and then select the EDIT option.
Click EDIT in the sub-menu
Select a status from the dropdown menu.
Dropdown menu
Selecting ACTIVE
Please note that when changing Crew statuses in bulk that any future bookings will remain in place and the Crew will not receive an email notification.
Info notice
Click the SUBMIT button and a success notice appears.
Success notice
If Admin wants to notify Crew that they are now ACTIVE, then keeping the Crew selected, they can click on COMMS in the sub-menu and send the selected Crew a push, email or SMS message.
Notification message
Suspending Crew
Suspending Crew in bulk works differently to other statuses.
Admin selects the Crew by clicking these boxes.
Select Crew
Navigate to the sub-menu and click on STATUS and then EDIT.
Click EDIT in the sub-menu
Admin uses the scroll bar to navigate to SUSPENDED.
Select SUSPENDED status.
Suspended status
Edit the suspension reason if necessary. This is a record as to why they have been suspended.
Admins have the option to send an email to the selected Crew or not. The Suspension reason appears in the email if one is sent.
Choice to edit message and send email
In this scenario Admin has decided not to send the message to Crew so they untick this box.
Box un-ticked
Admin clicks the SUBMIT button and a warning dialogue box appears asking Admin if they are sure they want to suspend the selected Crew.
Warning dialogue box
If one or more of the Crew had future confirmed Roles then a second message appears informing that these Crew will be removed from these future Roles.
If Admin clicks PROCEED then Crew will be removed from any confirmed future Roles and any Chats that they are in. Crew will automatically receive notifications about Role cancellations.
Future Jobs
In this case none of the Crew have future Jobs and the Admin clicks YES.
Confirming
When Admin checks their Workforce page they can now see that the three Crew have been suspended and if they click on the Crew they can see the suspended message.
Crew with changed status
Crew when checking their app will find their agency account suspended with a notice saying they cannot apply or be invited to Jobs.
Crew app
If Admin later decides that they want to un-suspend the Crew then they will select the Crew, click on the Status in the sub-menu and change their Status.
Unsuspending Crew