You can effectively unsuspend a crew member by re-sending the invite to join your agency email.  The crew member would receive the invite containing the link to join they MUST click this link to be reinstated.

To avoid confusion we would recommend you email/contact the crew member directly first to explain they will be receiving the invite to join the agency again, but this is just a process to unsuspend them, highlighting that they need to click the link for it to work.

Their profile will then be active again with their stored information.

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